DECO ยท Your information

Privacy Policy

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A clear explanation of the information used to handle your order, keep your shopping bag working and help our team support you.

Information We Collect

When you send an order request, DECO receives your name, phone number, delivery details, optional notes and selected products, sizes, frame colors and quantities. Order records also contain prices, totals, status and order references. If you contact us on WhatsApp or Instagram, we receive the information you choose to send there.

Our checkout does not request card-payment details and does not collect payment online. Hosting and infrastructure services may also process technical request information, such as IP addresses and browser details, to operate and protect their services.

How We Use Your Information

We use order information to review your request, contact you, confirm product and delivery details, arrange fulfilment and respond to support enquiries. Authorised DECO administrators use the dashboard to manage orders and related store operations.

Where delivery is arranged, the delivery service handling the order may receive the contact and address details needed to deliver it. Please contact DECO if you have questions about the delivery service used for your order.

Storage & Analytics

DECO is hosted on Vercel and uses Supabase for the product catalog, order records, administrator authentication and image storage. Order notifications to DECO staff through Telegram include the customer name and phone number, selected items, quantities and order values. These services process information needed for their roles.

Your browser stores shopping-bag selections and checkout-recovery information, including a request reference and recovery credential. Recovery storage does not contain the contact fields entered in checkout. Administrator sign-in also uses browser storage for session management. Clearing site storage can remove your saved bag or your ability to recover an uncertain order.

Fonts and browser software may load from Google Fonts, jsDelivr and unpkg. These providers receive the request information needed to serve those resources.

The current website does not include a dedicated advertising or audience-analytics tool. Hosting and infrastructure providers may maintain operational and security logs. Order records may remain available for order handling, support and record-keeping; this page does not promise automatic deletion after a fixed period.

Data Protection

The website uses HTTPS connections. Supabase access rules and administrator authorisation restrict access to private order information and management operations. Public product images and catalog information are intended to be visible to visitors.

No online service can guarantee complete security. Contact DECO if you believe information has been disclosed incorrectly. If you follow a WhatsApp, Instagram or other external link, that service also processes information under its own terms and privacy practices.

Your Rights

You may contact DECO to ask about the personal information held about you, request corrections, or ask about deletion. We may need to verify your identity, and requests may be subject to applicable record-keeping or legal requirements.

For privacy questions or requests, contact our team through the official WhatsApp link below.